Internal Business Processes for PPT Client Satisfaction

There was recent findings concerning customer satisfaction and it's implications for businesses. Assume of the production coming up with and client satisfaction ppt, what's production planning and how client get happy with the product. CUSTOMER SATISFACTION is the most important asset of any organization is its customers; Satisfied customers pay their bills promptly which greatly. Client satisfaction should not be viewed in a vacuum. As an example, a customer could be glad with a product or service and therefore rate the product. The Kano model could be a theory of product development and customer satisfaction developed in the 1980s by Professor Noriaki Kano that classifies customer preferences into five classes: Attractive, One-Dimensional, Must-Be, Indifferent, Reverse.

A similar model offers some insight into the merchandise attributes which are seemed to be important to customers. Kano additionally made a methodology for mapping consumer responses to questionnaires onto his model.Equally customer's view about a product or service are useless if client's view concerning competitors merchandise are not understood. Financial's, Customer satisfaction, employee satisfaction, Internal business processes. Aligning the goals at numerous levels of the organization and work towards one objective. Price; On-time delivery, Quality of output; Internal processes and systems; Employee capability and their satisfaction levels will facilitate continue a pattern to achieve satisfaction and customer retention.